Frequently Asked Questions

Yes. Every new color client begins with a complimentary consultation. Your colorist will assess your hair's current condition, discuss your history — previous color, chemical treatments, heat damage — and listen to your goals. From there, we build a customized plan together. You'll know the full cost before any work begins. Book a consultation or text us at (210) 525-9550.

Because every head of hair is different, pricing is determined during your consultation based on your hair's length, density, condition, and desired result. You'll know the full cost before any work begins — no surprises. This is especially true for color correction, which varies widely depending on your starting point.

Color appointments typically range from 2 to 5+ hours depending on the service. A single-process color or grey blending session may take 2–3 hours, while color corrections or full blonding can take longer. Consultations are about 15–20 minutes. We'll give you a time estimate during your consultation so you can plan accordingly.

Color correction fixes color that has gone wrong — banding, uneven tones, brassiness, box-dye buildup, or over-processed highlights. It's both an art and a science. Our colorists have 20+ years of experience and specialize in patiently, non-aggressively restoring your hair to its ideal shade. Some corrections take one session; others require multiple visits to protect your hair's health. Learn more about color correction.

Hair health is our top priority. We use professional-grade Goldwell color systems and incorporate bond-building treatments like K18 into every lightening service. We believe patience is key — we'll never rush a process or compromise your hair's integrity to save time. Healthy hair is the foundation for beautiful color.

Your colorist will recommend a personalized at-home care routine during your appointment. We carry professional products from K18, Virtue Labs, Zenagen, and Brazilian Blowout that help protect your color and keep your hair healthy between visits. Shop our recommended products online.

Absolutely — we encourage it! Screenshots from Instagram, Pinterest, or anywhere else are incredibly helpful. They give your colorist a clear picture of what you're envisioning, even if the exact result depends on your starting point.

Got Hair? is an appointment-only boutique studio. We do not accept walk-ins. You can book online through Vagaro or text us at (210) 525-9550 to schedule.

We understand that life happens. If you need to reschedule, please text us at (210) 525-9550 as soon as possible. A cancellation charge may apply and will be reviewed on a case-by-case basis. We appreciate advance notice — it allows us to offer your time slot to another guest.

We accept Visa, Mastercard, Discover, American Express, debit cards, and cash.

We use professional-grade products from Goldwell, K18, MalibuC Pro, Kerasilk, Virtue Labs, and Leaf & Flower. We partner with brands that share our commitment to hair health, performance, and lasting results. You can shop our recommended products through our online storefronts.

We're located at 4903 Golden Quail, Suite 104, San Antonio, TX 78240. Free parking is available in the lot right outside our door.

Monday 9:30 AM – 2:00 PM, Tuesday 9:30 AM – 4:00 PM, Wednesday 9:30 AM – 6:00 PM, Thursday 9:30 AM – 4:00 PM, Friday 9:30 AM – 6:00 PM, Saturday 9:30 AM – 3:00 PM, Sunday Closed.

Yes! Our team speaks both English and Spanish. Our studio is also wheelchair accessible and offers free WiFi during your visit.